Volunteer Spotlight: Ann Coleman

February 6, 2025

Ann Coleman had always wanted to help shelter dogs, and after adopting from HSMO in 2002, she put that passion into action by volunteering as a dog walker.

Today, Ann can be found walking dogs at the Macklind Avenue shelter several days a week more than two decades later!

“I walk until all the dogs in the wings are out, working as a part of the ‘Pet Pal’ team,” she says. “If we have time, we give the ultra-housebroken dogs a second walk. Then I usually just check the wings to see if any dog needs anything before I leave for the day. Typically, I arrive about 9 a.m. and leave around noon, but honestly, every day is different. That’s part of the fun of volunteering at the shelter: it never gets boring!”

For Ann, knowing she’s making a hands-on difference in the lives of the dogs is what makes it all worth it.

“Shelter life is stressful for dogs, so getting them out for a walk and potty break, some human interaction and some fresh air is crucial for their wellbeing,” she says. “It’s especially nice to see a dog I’ve walked and gotten to know get adopted into a new and loving home.”

She also notes a benefit she didn’t initially anticipate: the relationships she’s formed with fellow volunteers and staff members at the shelter.

“The second most rewarding thing about being a Pet Pal is the friendships I’ve made among the other volunteers and staff.”

Ann has many fond memories and stories from her years walking dogs but has a few that stand out.

“I’ll never forget the day I learned that Tiffany, a dog who had lived at the shelter for a little over a year, was finally adopted,” she recalls. “Keeping her happy at the shelter for such a long time was truly a group effort, and so many of us celebrated that adoption.”

She remembers dogs’ goofy antics, including one who insisted on carrying her food dish along for walks and one who tried to “style” Ann’s hair every time the two sat down together.

“Each dog has his or her own, unique personality, and it’s always fun when they feel comfortable enough to let us see it.”

Ann encourages anyone who’s considering volunteering at HSMO to give it a try and notes there are several opportunities beyond walking dogs including humane education and kennel enrichment.

“It can be challenging for sure (shelter work always is), but it is truly satisfying to know that you are making a huge and positive impact on the lives of the animals that live in shelters, waiting for their forever homes. Give it a try, you won’t regret it!”

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